Malem: Very Strong Deceit – Fraud on Amazon – Getting Amazon to Remove Negative Reviews

We have reported earlier on Malem alarms and the Bedwetting Store’s Very Strong Deceit on Internet Review Sites, particularly Amazon. We have also raised the issue elsewhere in the blog wondering how Malem alarm and the Bedwetting Store had reduced (have deleted) many of the negative ratings they had received from legitimate Amazon customers. We particularly remember two such verified reviews. We recall seeing them, then they disappeared, then it was placed back in by the customer. We really do not understand why Amazon should have kowtowed to the Bedwetting Store and removed these very honest, accurate, relevant, non-abusive review which said that the Malem alarm was a 1-star product, and explained why. Is it because the Bedwetting Store advertises on Amazon and sells so many alarms that Amazon is happy making 15% commission of all sales? We have forwarded copies of this blog to Amazon and asked them their reasons to take down these reviews. We continue to insist that they repost these genuine reviews. If you read this blog, we ask that you forward a copy of this blog to seller-performance@amazon.com and complain against the Bedwetting Store and their deceitful tactics.

 Here is the first review:

Customer Review

4 of 5 people found the following review helpful 
 Two months and still no progress., August 5, 2013

                [This is a 1-star review, where the star is not reproducing on this blog site-Author]
Two months and still no progress., July 10, 2013
By 
Lisa Perry

Amazon Verified Purchase(What's this?) 

I purchased the alarm with high hopes and as the last resort for my son. After weeks of dedication and frustration, we have given up. The problem with the alarm is that it is not loud and does not wake up my son. Selecting the tones is also very difficult. The instructions are not easy to follow, so we stuck with his favorite tone. I have followed all instructions and both his mom and I are ready to assist if needed when the alarm sounds at night, but unfortunately, the alarm is not loud. Neither my wife, my son nor I can hear it at night. He is a deep sleeper and sleeps on his side, sometimes where his alarm is clipped and sleeps over the alarm. To make matters worse, the alarm sound is barely audible from under the sheets. We turned off air conditioning and turned on the fans as the air conditioning sound was suppressing the alarm sound, but this isn't helping either. I wish the alarm were louder. After weeks of using it, we have been through a wave of setbacks and it's not worth playing with his emotions anymore. I have spent a lot of money on this system and it is unfortunate that its going to waste.

Here is the second review:

Customer Review

7 of 8 people found the following review helpful 
 Very disappointed with my purchase., February 25, 2013

                [This is a 1-star review, where the star is not reproducing on this blog site-Author]
Very disappointed with my purchase., February 25, 2013
By 
Tim Quick "Tech enthusiast"

Amazon Verified Purchase(What's this?) 

I am not satisfied with my purchase. The alarm is not loud and has not woken up my son in the past 3 weeks; not even once. I have read that the parents have to wake up the first 2 weeks, but this alarm is so faint that even I don't wake up to it, neither does my wife.

I am most frustrated with the erratic performance of the product. My daughter woke up wet one night and the alarm did nothing. I repositioned the slip, but still nothing. Could be a defective clip. But at times, it started beeping like crazy when there was no urine. I was unable to shut off the alarm by following instructions. The only way to turn it off was by removing the batteries. Now that is challenging in itself. Opening the battery door is EXTREMELY DIFFICULT. I nearly broke my fingers. It is so tight.
The alarm is built very poorly. I It fell on the hardwood floor last night from the bed (2 feet high) and the battery door broke. We now have it taped up.

After 3 weeks she has made zero progress. This is not how the product is supposed to work, no matter what anyone says. In my opinion, its just another cheap product not worth the price.

To truly compare Malem with all relevant competitors in today’s marketplace, look at http://www.urinealarms.com/Wired_Alarm_Chart.html . This is the most comprehensive set of data and facts about bedwetting alarms that we have seen. Malem does not fare well. This explains why Malem and the Bedwetting Store resort to deceit and propaganda to promote the Malem bedwetting alarm!

 

The Bedwetting Store is the only seller who advertises and continues to sell the Malem Bedwetting Alarm. All other sellers have either realized the truth about the Malem Bedwetting Alarm or have abandoned it, but the Bedwetting Store continues its deceit.

 

Note:
Malem(TM) and the Bedwetting Store have a very large number of entries about their deceit in this blog. There are so many more entries and much more serious bad activities attributable to Malem and the Bedwetting Store, so that Malem and the Bedwetting Store have significantly more entries than all other manufacturers combined. You can read all of the Malem and Bedwetting Store deceit entries on this blog.

Malem and the Bedwetting Store have also been given a 0-stars blog of their own so that its many examples of deceit can stand out by themselves. The Malem Alarm and Bedweting Store blog is at
http://bedewttingstoredeceit.blogspot.com/

Malem: Very Strong Deceit – Fraud on Amazon – Getting Amazon to Remove Negative Reviews